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What We Can Do For You

Our BPO Process  

Every BPO will claim to be the best for your company—but with our expert knowledge of all the BPO providers in our portfolio, we make sure the selected partner is the perfect fit for you. Best of all, our consultancy services are completely FREE for clients.

 

 

Step 1: Understanding Your Needs

We begin by discussing your organization's current operations and requirements or reviewing an RFP you provide.  This allows us to identify the best-fit BPO partners according to your industry from our network. We deal with clients of all sizes.

 

Step 2: Proposal Review

We gather proposals including sample calls from those partner(s) that we know will meet your specific requirements and provide them to you to review and determine which candidates you would like to meet. We coordinate introductions, presentations, and site visits where appropriate. 

Step 3: Timeline

Depending on your timeline, the complexity of your profile, and your chosen location, staff could be ready to start in as little as 14 to 60 days.

consultation

Meet with Our CX Experts

Customized and Branded Service Plans to Suit Your Budget.

Complete this form, and we’ll connect with you to discuss your needs and how our global CX portfolio services can help you achieve your goals. 

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Contact Us About Our Outsourcing Services

Call Center Concierge

Grow your business with our global CX portfolio, offering the manpower and digital solutions you need to compete and thrive.

Memberships

American Health Insurance Plans (AHIP)

Educause 

Health Information Managment Systems Society (HIMSS)

Contact information

Miami Office:    800-410-1107

Florida Local:    561-559-9065

Ireland:        353-89-652-3827

Einfo@callcenterconcierge.com  

Call Center Concierge LLC

777 Brickell Ave, #500-93991

Miami, FL 33131 

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