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What We Can Do For You

Our BPO Process  

Every BPO will claim to be the best for your company—but with our expert knowledge of all the BPO providers in our portfolio, we make sure the selected partner is the perfect fit for you. Best of all, our consultancy services are completely FREE for clients.

 

 

Step 1: Understanding Your Needs

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We begin by discussing your organization's current operations and requirements or reviewing an RFP you provide.  This allows us to identify the best-fit BPO partners according to your industry from our network. We deal with clients of all sizes.

 

Step 2: Proposal Review

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We gather proposals including sample calls from those partner(s) that we know will meet your specific requirements and provide them to you to review and determine which candidates you would like to meet. We coordinate introductions, presentations, and site visits where appropriate. 

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Step 3: Timeline

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Depending on your timeline, the complexity of your profile, and your chosen location, staff could be ready to start in as little as 14 to 60 days.​

consultation

Meet with Our CX Experts

Customized and Branded Solutions to Suit Your Budget

Complete this form, and we’ll connect with you to discuss your needs and how our global CX portfolio services can help you achieve your goals.

Free CX Consultation

By checking this box, I give express written consent to receive sales communication from Call Center Concierge via digital means including voice, email and SMS/MMS. Carrier rates may apply.  

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