Eliminate the Cost of Your CCaaS or CRM Platforms for 24 months
The Concierge Client Benefit provides up to $3,240 per FTE agent in license reimbursements for CCaaS\CRM\SaaS platforms when you outsource live agent support within the United States with the BPOs we represent in our portfolio.
Or Phone 561.559.9065
The Smart Way to Outsource
Call Center Concierge is a global outsourcing agency representing a portfolio of 16 high-performing call center companies. We make outsourcing easy by matching organizations to their ideal call center in our portfolio. There are no consulting fees for our service.
Additionally, we help clients reduce the technology costs of outsourcing by offsetting the license fees needed to grant outsourced agents access to internal systems.
Why Switch to Our BPO Portfolio
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Pricing: We can match or beat competing BPO rates.
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Unique Value: $3,240 per FTE over 24 months
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Choice: 16 vetted top-tier call center companies
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Experience: Deep expertise in all industries
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Performance: Our BPOs exceed industry benchmarks
Path to Reimbursement
$3240 ($135 X 24 months) per FTE agent
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Contact us for your CX outsourcing
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Outsource before 4/15/2026
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Contract term 24 months
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Maintain minimum 25 FTE (USA)
Let's Chat
Compare the Best CRM Pricing Plans 2025
Salesforce, Zoho, Freshworks & Zendesk
Best CCaaS Pricing Pricing Plans 2025
Five9, Genesys, NiCE
CRM Pricing Comparison Table 2025
Retail - $135 = Final Price with Concierge Client Benefit (CCB)
Company | Plan | Retail/mo | Final Price |
|---|---|---|---|
freshworks | Enterprise | $79 | $0 |
Zendesk | Professional | $115 | $0 |
Zoho | Premium | $69 | $0 |
Salesforce | Enterprise | $175 | $40 |
Salesforce | Pro Suite | $100 | $0 |
Compare CCaaS Plans: Retail vs Reimbursed
Retail - $135 = Final Price with Concierge Client Benefit (CCB)
Company | CCaaS Plan | Retail/mo. | Final Price |
|---|---|---|---|
Five9 | Core | $119 | $0 |
Genesys | Cloud CX 3 | $155 | $20 |
Genesys | Cloud CX 2 | $115 | $0 |
NICE | CXone Core Suite | $169 | $34 |
NICE | CXone Essential Suite | $135 | $0 |
Frequently Asked Questions.
What software licenses qualify?
SaaS platforms related to contact centers like CCaaS and CRMs. Contact us about specific software.
What is the reimbursement duration?
Reimbursement is for 24 months with a 24 month contract.
Do we buy the licenses from you?
No — your organization most likely has its own CRM and CCaaS licenses.
When outsourcing can we get CCaaS licenses through your BPOs and still qualify for reimbursement?
Yes. Prices vary between named and concurrent licenses. Contact us for a custom proposal.
How does reimbursement work?
After your BPO and software invoices are paid each quarter, send the license receipts to Call Center Concierge for reimbursement.
What outsourcing locations qualify?
The United States.
Why isn’t reimbursement offered for nearshore or offshore?
We offer highly competitive agent rates in those regions, but the funding support is not available there for this program.
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