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F&B, CPG Experience
We offer affordable and reliable contact center services through our trusted portfolio partners, specifically customized for the Food & Beverage industry.
Our partners have earned the trust and respect of some of the most renowned national and international food brands, consistently delivering exceptional service that enhances customer satisfaction and drives business growth.
Their industry knowledge and best practices will ensure that your brand stays in tune with the needs of your customers.
Security and Privacy
Our portfolio contacts centers follow strict regulatory compliant procedures such as SOC II and PCI certification.
Our contact center partners prioritize securing your business and customer data with robust cybersecurity protocols.
They conduct regular audits, adhere to industry standards, and continuously monitor for threats.
Agents undergo background checks and are screened for the necessary soft skills (empathy and patience) that are the bedrock of being a great CX specialist.
Contact Center Profiles
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Each has 20 + years of experience
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400-5000 agents
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Entrepreneurial & privately owned
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Serving public and private companies
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PCI/SOC 1-2/HIPAA certifications
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Affordable rates
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Experienced management teams
Contact Center Services
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Secure cloud-based servers
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24/7/365 operations available
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Voice, Email, SMS, Chat, IVR, Social
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Dedicated agents
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Custom knowledge base optional
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English, Spanish, French languages
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Choice of agent location
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