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USA CX 

US Based Call Centers

We understand that some organizations require or prefer U.S.-based call center agents—and we have a lot of great options available.

Our portfolio includes 12 industry-leading BPO partners with U.S.-based agents (40,000), offering concierge-level live agent support and seamless digital interactions.

Whether you need after-hours support, overflow solutions, or full-time 24/7 coverage, we provide options tailored to fit your unique needs and budget, with rates ranging from $28 to $45 depending on the industry expertise required.

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Omnichannel Contact Center

  • Dedicated or Shared Agents (Options)

  • Voice, Live Chat, Email, SMS Texting

  • AI Chatbot, Agent Assist, Knowledge Base

  • Predictive Data Analytics, CCaaS, CRM

Clients Who Trust Our BPO Partners

USA BPO Experience & Services

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USA: Industry Expertise

Our US call center partners are in many verticals and bring a lot of expertise to the table. 

  • Retail & Ecommerce

  • Healthcare

  • Travel & Hospitality

  • Automotive

  • IT Help Desk

  • Education

  • Technology

  • Financial Services

  • Non-Profits.

  • Government

Compliance: PCI Certified, SOC II, HIPPA, FERPA, ISO 

Reliability: All our US partners have 20 years + BPO experience with long established clients. 

Sites: We are happy to arrange site visits and introductions.

USA 2025 Rates: $28 - $45 USD dedicated agents

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Meet with Our CX Experts

Customized and Branded Service Plans to Suit Your Budget.

Complete this form, and we’ll connect with you to discuss your needs and how our global CX portfolio services can help you achieve your goals. 

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Book a Free Consultation

By submitting this form, you agree to be contacted by voice & digital channels about the services and products our portfolio offers.

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