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USA CX 

US Based Call Centers

We understand that some organizations require or prefer U.S.-based call center agents—and we have a lot of great options available.

Our portfolio includes 8 industry-leading BPO partners with U.S.-based agents (14,000), offering concierge-level live agent support and seamless digital interactions.

Whether you need after-hours support, overflow solutions, or full-time 24/7 coverage, we provide options tailored to fit your unique needs and budget, with rates ranging from $26 to $45 depending on the industry expertise required.

Our portfolio caters to businesses of all sizes, so don't hesitate to contact us with questions.


The best part? Our expert consultancy services are completely FREE for clients. Let us help you find the perfect BPO partner today.

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Omnichannel Contact Center

  • Dedicated or Shared Agents (Options)

  • Voice, Live Chat, Email, SMS Texting

  • AI Chatbot, Agent Assist, Knowledge Base

  • Predictive Data Analytics, CCaas, CRM

Clients Who Trust Our BPO Partners

USA BPO Experience & Services

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USA: Industry Expertise

Our US call center partners are in many verticals and bring a lot of expertise to the table. 

  • Retail & Ecommerce

  • Healthcare

  • Travel & Hospitality

  • Automotive

  • IT Help Desk

  • Education

  • Technology

  • Financial Services

  • Non-Profits.

  • Government

Compliance: PCI Certified, SOC II, HIPPA, FERPA, ISO 

Reliability: All our US partners have 20 years + BPO experience with long established clients. 

Sites: We are happy to arrange site visits and introductions.

USA 2025 Rates: $26 - $45 USD dedicated agents

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Meet with Our CX Experts

Customized and Branded Service Plans to Suit Your Budget.

Complete this form, and we’ll connect with you to discuss your needs and how our global CX portfolio services can help you achieve your goals. 

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Contact Us About Our Outsourcing Services

Call Center Concierge

Grow your business with our global CX portfolio, offering the manpower and digital solutions you need to compete and thrive.

Memberships

American Health Insurance Plans (AHIP)

Educause 

Health Information Managment Systems Society (HIMSS)

Contact information

Miami Office:    800-410-1107

Florida Local:    561-559-9065

Ireland:        353-89-652-3827

Einfo@callcenterconcierge.com  

Call Center Concierge LLC

777 Brickell Ave, #500-93991

Miami, FL 33131 

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