top of page
Call Center Concierge LinkedIn Banner S18.png

We Have The Perfect Contact Center For Your Business

CX Outsourcing Portfolio

 Case Studies


Medical Customer  Care Specialist  (300 × 406 px).jpg

Retail Apparel

The Stylists (300 × 406 px).jpg


Single - Case Study - Dallas College (300 x 406 px).png

Our  Services

Call Center Concierge is your trusted advisor in navigating the world of contact center outsourcing. Our partner portfolio boasts a global network of 100+ clients and 12,000 agents across 10 countries, specializing in delivering tailored solutions that match your industry's needs and your organization's values.
If you're looking for cost-effectiveness, strategic location, and industry expertise, we can connect you with partners who will exceed your expectations in service quality and technology.
Our comprehensive suite includes multilingual and omnichannel support, covering voice, email, AI chatbot, live chat, SMS text, and social media, ensuring no customer query goes unanswered. Best of all, our consultancy services are FREE for organizations exploring the benefits of outsourcing.
Partner with us to empower your customer service capabilities and let us guide you to the perfect match for your needs at the ideal price point, with no compromise on standard.

Contact us for a discovery call so we can answer your questions and see how we can help your business grow. We are happy to travel to your company's location as needed. 

Product Support

Faucet Support (279 × 346 px).jpg

Consumer Goods

Packaged Goods (300 × 406 px).jpg

Call Center Profiles

  • Each has 15 + years of experience
  • Entrepreneurial & privately owned 
  • Serving public and private companies
  • PCI/SOC 1-2/HIPAA certifications
  • Affordable rates
  • References available upon request
  • Experienced management teams

Call Center Services

  • Secure cloud-based servers
  • 24/7/365 operations available
  • Voice, Email, Text, Chat, IVR, Social
  • Dedicated or shared agents
  • Custom knowledge base optional
  • English, Spanish, French languages
  • Choice of agent location

Retail Shoes

The Shoe Experts (300 × 406 px).jpg

Household Goods

Household Goods (300 × 406 px).jpg

Home Furnishings

Home Furnishings (300 × 406 px).jpg
Headphones image with stats.png

By The Numbers

100+ clients 
Longest client tenure 23 years
12,000+ Agents
10 Countries 

Industries Served

  • Retail Apparel
  • Healthcare
  • Solar
  • Health & Fitness
  • Packaged Goods
  • Product Support
  • Technical Support
  • Automotive
  • Financial Services
  • Travel & Hospitality
  • Home Services
  • Warranties 
  • Media
  • Education

Clients' Testimonials 

Call Agent at Tech Station.jpeg

Head of CX, Finance

Your quality scores are better than our internal teams. We wish we would have partnered with you sooner. 

Vice President, Automotive

The collaboration has been outstanding. I cannot express how thankful I am for  your partnership. I am honored to have worked with your team.

Call Agent at Tech Station.jpeg

The quick thinking action of your call center agent in getting emergency help  for our patient  and the empathy displayed was a credit to your training and the people you hire.

Account Manger, Healthcare

Free Cost Proposal
bottom of page