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South Africa CX

Why Outsource to South Africa

For businesses seeking excellent English-speaking talent and looking to expand their global reach, South Africa presents an ideal opportunity.

South Africa offers the advantages of offshore cost savings at 70%, highly skilled English-speaking agents, and a robust digital infrastructure.

Our BPO providers employ 4,000 agents who serve clients in the USA, UK, Australia, and South Africa. Contact us for sample calls.

For a limited period one of our South African BPO partners is offering a $7 introductory rate for 3 months for new clients. Contact us below to see if your company qualifies * for this offer. 

*This offer does not apply to outbound sales calls

$7 Introductory Agent Rate !

Selecting a BPO in South Africa

Selecting a BPO Partner

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Friendliness

They are renowned for their friendliness and welcoming nature

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Team Players

South Africans have a strong community spirit & sense of solidarity

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Diversity

South African society values diversity as a source of strength 

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Resilience

The willingness to work hard and be persistent in your goals is a key trait 

South Africa BPO Experience & Services

South Africa

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South Africa: Industry Expertise

Our call center partners are serving international clients 24/7 in the following verticals.

  • Retail & Ecommerce

  • Healthcare

  • Customer Acquistion

  • Product Support

  • IT Help Desk

  • Telcom Sales

  • Renewable Energy

  • Revenue Management

  • Debt Collection

  • Automotive

Compliance: PCI Certified, HIPAA compliant  

English: Proficiency pool with B2/C1/C2 levels

Reliability: Back up power generators and redundant servers​​.

South Africa 2025 Rates: $11 - $15 USD 

*Hearing is believing: Ask to hear sample calls

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Meet with Our CX Experts

Customized and Branded Service Plans to Suit Your Budget.

Complete this form, and we’ll connect with you to discuss your needs and how our global CX portfolio services can help you achieve your goals. 

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Contact Us About Our Outsourcing Services

Call Center Concierge

Grow your business with our global CX portfolio, offering the manpower and digital solutions you need to compete and thrive.

Memberships

American Health Insurance Plans (AHIP)

Educause 

Health Information Managment Systems Society (HIMSS)

Contact information

Miami Office:    800-410-1107

Florida Local:    561-559-9065

Ireland:        353-89-652-3827

Einfo@callcenterconcierge.com  

Call Center Concierge LLC

777 Brickell Ave, #500-93991

Miami, FL 33131 

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