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The Perfect
Outsourcing Solution
For your Organization
Who We Are
Call Center Concierge, based in Miami, is a leading CX BPO portfolio providing call center support, general staffing, and AI-driven digital solutions through a global network of top-tier BPO companies.
We offer expert guidance to help clients select the ideal BPO partner from our portfolio.
13
BPOs
22,000
Agents
250
Clients
Two Flexible Service Options
BPO All-Inclusive: Comprehensive omnichannel CX outsourcing solution combining call center agents (Tiers 1-3) with advanced generative AI digital solutions.
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BPO Light: Tailored for SMBs needing small staffing teams for front- and back-end roles beyond customer support, like admin, accounting, healthcare support, HR, IT support etc.
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​USA rates $26 - $48 | Nearshore $13-$22 | Offshore $10-$17​
Why Choose Us for Outsourcing
Clients Who Trust Our BPO Partners
What We do For Clients
Our BPO Process
Every BPO will claim to be the best for your company—but with our expert knowledge of all the BPO providers in our portfolio, we make sure the selected partner is the perfect fit for you.
Best of all, our consultancy services are completely FREE for clients. Learn more ...