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400+ Calls a Month?
You're Ready for a Real
Call Center.
Only $0.99/minute

US Agents | Canadian Agents | CRM Software Included | 7 Day Coverage   

US Call Center Services for Startups And Growing Businesses

If you're a startup or growing business with over 400 calls a month, you're ready to level up to a professional call center that improves service and supports revenue growth.

While our portfolio offers both dedicated agents priced by the hour or shared services agents priced by the minute, for growing businesses and startups with modest call volumes, shared services offers the bigger bang for the buck.

*Consultations Mon-Fri between 9am - 3pm EST 

What's Included 

  • Agents : US Based Agents 

  • Software: CRM Included​

  • Coverage : 7 Days

  • Available Shifts:  8am - 12am EST

  • Number of Agents: Pool available

  • Support: Coach & Shared Manager

  • Daily/Weekly/Monthly Reports

  • Quarterly business review 

Shared Services Solutions

This a full-service call center solution - agents and technology - NOT an answering service.

The shared services model means a pool of agents are trained to handle a few client accounts including your business. They handle all verticals - customer support,  patient support, sales including order processing and payments etc.

All of this is available for just $0.99 per minute, covering both talk time and wrap time, with a monthly minimum of $2,000 USD.

* Add Telco usage - $0.015/minute. Contact us for a detailed custom proposal. Additonal services and options available such as Canadian Agents.

Shared Services Partners

  • Inbound/Outbound

  • Secure US Operations

  • Voice, Email, Live Chat,

  • HIPAA, PCI-DSS

  • SOC 2

  • 30 + Years in Call Center Business

  • Customized to your business

  • References upon Request

  • CCaaS System available

Clients Who Trust Our BPO Partners

Easy Terms - Great Value 

Meet with Our CX Experts

Customized Plans to Suit Your Budget.

Complete this form, and we’ll connect with you to discuss your needs and how our global CX portfolio services can help you achieve your goals. Only business emails will receive a response. 

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Contact Us About Our Outsourcing Services

Call Center Concierge

Grow your business with our global CX portfolio, offering the manpower and digital solutions you need to compete and thrive.

Memberships

American Health Insurance Plans (AHIP)

Educause 

Health Information Managment Systems Society (HIMSS)

Contact information

USA:     561-559-9065

Ireland: 353-89-652-3827

Einfo@callcenterconcierge.com  

Call Center Concierge LLC

777 Brickell Ave, #500-93991

Miami, FL 33131 

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