top of page
Philippines Abstract_edited.jpg

Outsourcing for StartUps 

Meet with Our CX Experts

Customized and Branded Solutions For You to Succeed.

Let's open a conversation about your business needs.

 

Complete this form, and we’ll connect with you to review staffing, digital channels and technology to grow your business within your budget. 

Social Media.png

By checking this box, I give express written consent to receive sales communication from Call Center Concierge via digital means SMS/MMS. Carrier rates may apply. We do not buy or sell customer data.

Thanks for submitting!

Clients Who Trust Our BPO Partners

How We Help StartUps

From inbound customer care to outbound sales and tech support, our tailored BPO solutions empower startups to grow without breaking the bank.

​Problem: Fast growing startups face limited resources and bandwidth to scale internally.  

 

Solution: Call Center Concierge manages a portfolio of 13 global outsourcing companies. We connect startups to specialized BPO partners in our network, offering scalable call center solutions to startups to save costs and maximize revenue.

​

Customized: We help organizations of all sizes access the resources to succeed whether its staffing, technology or consulting services. ​​​

24/7 Branded Agents

Female Call Center Agent.jpg

Comprehensive CX Support

E-commerce Customer Care

Fast, efficient customer support is critical in e-commerce, and our partners deliver it seamlessly in your brand’s unique voice. Our portfolio can help you tackle daily support tasks, integrate generative AI into your processes, and scale effortlessly to handle seasonal or unexpected surges.

Brand-Aligned Customer Care

Your brand is your identity, and every customer interaction should reflect it. Our partners hire and train support agents who not only understand your industry but are passionate about your mission. We help you deliver a consistent, positive experience that enhances your brand’s reputation.

SaaS Customer Care

SaaS has unique challenges, and we’re here to help you meet them head-on. From smooth product onboarding to detailed step-by-step support, our partners empower SaaS companies to thrive—whether it’s guiding users through troubleshooting or converting trial users into loyal, paying customers.

Technical Customer Care

Supporting technical products requires the right talent and the right mindset. Our portfolio partners will go the extra mile to recruit and train highly skilled technical support specialists. A people-first approach ensures your customers receive empathetic, expert assistance every step of the way.

Global Outsourcing Portfolio with 24/7 Support
Our portfolio has 13 partner companies operating in 10 countries with 22,000 agents.

With 250 clients, our network has industry depth, expertise to deliver the solution for any client.

Contact us today to explore your options.
Plain Portfolio Map.jpg

BPO Services & Costs

AdobeStock_548538123_edited.jpg

BPO Pricing

Hourly rates based on agent location, onshore, nearshore or offshore. Except where noted, rates inclusive of:

 24/7 global Support with dedicated CX Agents​

  • Coaches *

  • IT Workstations

  • IT Support

  • Connectivity

  • Office facilities

  • InfoSec

  •  WFM

​

  • Client Services

  • Quality Assurance

  • Reporting

  • Operations

  • Taxes

  • Insurance

​

Attrition Costs (agent replacement), lunches, PTO are not billable to clients.

* Coaches in the USA may be billed separately 

bottom of page