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BPO Contact Centers in South Africa

For companies and BPO providers seeking excellent English-speaking talent and looking to expand their global reach, South Africa presents an ideal opportunity.

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South Africa offers the advantages of offshore cost savings, highly skilled agents, and a robust telecom infrastructure.

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Our three BPO partners, located in Cape Town, Johannesburg, and Durban, employ 4,000 agents who serve clients in the USA, UK, Australia, and South Africa.

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Our network allows you to expand your operations without the high costs and complexities of entering new markets. 

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Selecting a BPO in South Africa
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Friendliness

They are renowned for their friendliness and welcoming nature

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Team Players

South Africans have a strong community spirit & sense of solidarity

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Diversity

South African society values diversity as a source of strength 

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Resilience

The willingness to work hard and be persistent in your goals is a key trait 

South Africa: 3 months Free Service

Choosing the right BPO partner is a significant decision, but our exclusive trial offer allows your organization to experience the concierge customer support services of our South African partner in Johannesburg, at no cost & risk-free for 3 months.

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At Call Center Concierge, we are so confident in your satisfaction that we are willing to underwrite the substantial cost of providing a select number of dedicated agents at no cost to qualified new clients.

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This offer is designed for well-established, financially secure organizations in the USA, UK, and Canada that currently use a BPO and are interested in exploring call center services in South Africa.

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Trial openings are limited. If your organization can commit to outsourcing a minimum number of agents upon being satisfied with the trial, then contact us to learn more the terms! 

Trial Program - Proof of Concept
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